The support options are ...

Bronze

We host your W3C validated (search engine friendly) web site on a reliable host. Content updates are limited to contact detail information.

Silver

Includes a 'two updates a year' service for both the web content and the web design. This ensures that your web site is kept in step with the changes in your business.

Gold

Monthly update service for web content, web design and e-Commerce payments. This ensures that your web site quickly reflects any changes in your business direction, brand image and buy on-line price settings.

This level is required for the e-Commerce Payments to ensure the site is kept up to date with the correct price information of your current products and services.

This also extends the Competitor Analysis service by:

Allowing you to continue to monitor your competitors.
We advise you what your competitors are doing with our competitor analysis reports.
We help you submit your web site to the most important web directories and recommend any changes to improve your search rankings.

Support Level	Bronze	Silver	Gold
Domain registrationDetails We can register your domain name as one of .co.uk, .ltd.uk, .plc.uk, .com, .net, .org.uk and *.org. Other options are also available, but these are at extra cost.
Business email accountsDetails You can have up to 10 business emails. We will set them up so that each person in your company has their own email box. If needed, we can also route multiple email addresses (info@, sales@, julie@) into the same email box.
Web hostingDetails We use a reliable service provider to host your web site and email accounts in a modern high specification data centre. They have an extremely good reputation for great service and an excellent track record of delivering extremely high availability levels.
Contact details updatedDetails As a minimum service, we will update your contact information, such as phone, mobile, postal address and email addresses as needed.
Evolve your messageDetails We have found that web sites get better as they evolve over time. By absorbing feedback from your customers and friends and incorporating their ideas with you own, your web site will become more compelling each time you enhance it.
Add new imagesDetails Send us photos of new products and services that you have released, or choose to update existing photos with better quality or more relevant images.
Design makeoverDetails Get us to change the look of your site to project your new fresh business image.
e-Commerce PaymentsDetails Ask us to add new products and services as they become available and change the prices and delivery costs when needed. Periodically, we will also update the certificates used to ensure that the e-Commerce transactions are secure and encrypted.
Competitor Links reportsDetails Our links report identifies and compares the web sites that are recommending you and each of your competitors. We will then help you get registered with the new sites.
Competitor Search Rank reportsDetails Our search rank report, shows how well your web site is ranked by the popular search engines for a given list of search criteria. We can also compare this to how well your competitors are doing.